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Notation Based on the Specified Commercial Transactions Act

特定商取引法に基づく表記

Business Operator Senseoflife LLC (Senseoflife合同会社)
Person in Charge Aya Kamimura
Business Address Shinjuku Island Tower 2F, 6-5-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-1302, Japan
Phone Number Main Line (WhatsApp): +81 70-5635-6185
(Please contact us via WhatsApp or email)
Email Address info@laundryexpressjapan.com
URL https://laundryexpressjapan.com
Service Name Laundry Express Japan
Service Description Laundry pickup & delivery service in Tokyo
  • Regular laundry (machine wash, gas tumble dry, and folding)
  • Pickup & delivery to hotels, Airbnbs, and other accommodations
Pricing
  • Standard (up to 3 kg): ¥7,260 (tax included)
  • Standard additional per kg: ¥3,630 (tax included)
  • Express (up to 3 kg): ¥10,890 (tax included)
  • Express additional per kg: ¥3,630 (tax included)
*Area fee: Free for Shinjuku, Shibuya, Harajuku, and Ebisu areas. An additional ¥3,630 (tax included) applies for other areas within Tokyo.
Payment Methods Credit card payment via Stripe
  • Visa
  • Mastercard
  • American Express
  • JCB
  • Apple Pay
  • Google Pay
Payment Timing Payment is required at the time of booking.
Service Delivery Timeline Standard: Delivered by 9:00 AM the following morning
Express: Delivered within 6 hours of pickup (same day)
*Delivery times are estimates and may vary due to traffic or other conditions.
Service Area Tokyo 23 Special Wards
Cancellation & Refund Policy
  • More than 24 hours before scheduled pickup: Full refund
  • Within 24 hours of scheduled pickup: No refund
  • After pickup: No refund
For details, please refer to our Terms of Service.
Delivery of Goods Your laundry will be delivered at the date and time specified during booking.
Returns & Exchanges Due to the nature of this service, returns and exchanges are not accepted. In the event of loss or damage, the maximum compensation shall not exceed the service fee for the applicable order. For details, please refer to our Terms of Service.
Contact Us Email: info@laundryexpressjapan.com
WhatsApp: +81 70-5635-6185